Optimization Research on the Performance Evaluation System for Sales Personnel at Company A
DOI: https://doi.org/10.62381/ACS.HSMS2024.32
Author(s)
Yueying Jiang
Affiliation(s)
College of International Education, Shandong Agricultural University, Taian 271018, Shandong, China
Abstract
This study, using Company A as a case study, identifies deficiencies in the performance evaluation system for sales personnel at Company A through surveys and interviews. The identified issues include lack of communication and feedback in the evaluation process, incomplete implementation of evaluation procedures, a singular focus in the evaluation process, and inadequate application of evaluation results. By employing tools such as Key Performance Indicators, 360-degree performance assessment, and goal management methods, and tailoring them to Company A’s specific context, the performance evaluation system for sales personnel at Company A is optimized. This optimization aims to align with Company A’s development strategies and to serve as a blueprint for similar enterprises.
Keywords
Corporate Objectives; Business Management; Performance Evaluation; Sales Personnel; Key Performance Indicators
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